Bar none, the team at NHS is the hardest working, dedicated group of people I’ve ever worked with. I’m lucky to be part of a group of pros who take such great pride in the work they do for our clients.
Director, Creative Meeting Strategies
The smooth operator.
Ask any of our clients about Susan, and there’s one consistent theme that develops: great ideas flow, programs go smoother, and getting things done is just easier. While meetings and events can be filled with last-minute unforeseen hurdles, Susan has a knack for keeping everything under control. Her best kept secret, “Ask a lot of good questions to unlock opportunities for creative ideas and solid tactics.”
Susan’s resume reads like an instruction manual on how to be an expert meetings and events consultant. Before joining NHS Global Events in 2004, she enjoyed a successful career at 5-star resorts specializing in convention services, food and beverage, and special events; a background that serves our clients well. She’s directed the development and operations of over a dozen in-house destination services departments for resorts under the Hilton, Fairmont, Marriott and Starwood flags, and operated her own DMC and meeting planning company in the meetings hotbed of Scottsdale, Arizona. When she needs a break from the challenges of the meetings industry, you’ll find Susan hiking in the Scottsdale mountains or traveling to destinations unknown.
What's special about the NHS Global Events Team?
What's your favorite past-time
Hiking the Scottsdale mountains at sunset, and learning about creative ideas we can implement for our clients.
Lake Tahoe – not a city, but it’s a very special place to spend time.
If you were to star in a TV show, which one?
CSI Miami – I’m curious about things in general, so I’m hooked on the “figuring it out” plot lines.
Why do you love working in the events industry?
Events are like puzzles. They require creative and analytical thinking from beginning to end. For me, it’s a stimulating way to spend a work day.